Frequently Asked Questions
Everything you need to know about your LITELOK experience
What is the standard shipping time for my order?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
How do I determine my correct size?
Each product page features a detailed sizing guide. We recommend measuring a similar garment you own or checking our size chart to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, LITELOK is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in all our seasonal collections.
How should I care for my LITELOK garments?
To maintain the quality of your items, we recommend washing them in cold water on a gentle cycle and laying them flat to dry. Avoid using harsh bleaches.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.